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Returns & Refunds




    NO QUIBBLE RETRUNS

  • We are proud to offer all our customers a 30-day satisfaction guarantee!
  • This allows you to return anything you have bought from KAMCO LLP within 30 days of the purchase date, for either a full refund or an exchange with a valid receipt or delivery note.
  • To be eligible for a No Quibble Return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Must be initiated by the buyer within 30 days upon receipt.
  • We do keep an eye on returns within this timeframe. If customers are found to be abusing the generosity of our guarantee, we reserve the right to refuse further returns from them.
  • If you would like to return your product(s) for repair / replacement / refund, please kindly contact us quoting your order/invoice number. Your returned product(s) will not be processed without a reference number.
  • Buyers pays for the returns postage


    • This does not affect your Statutory Rights.

REFUNDS (IF APPLICABLE)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at sales@kamcollp.com 

EXCHANGES (IF APPLICABLE)

  • We only replace items if they are defective or damaged.
  • If you need to exchange it for the same item, send us an email at kaf.sales@kaf.ltd and send your item back to us, using the returns label on your packing note.